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Client Partner - BFS

Job Summary

Location :
Salary:
£100,001+ Per Annum
Closing Date : 29-09-2017
Education Level :
Professional
Job Reference
: 172
Posted :
last month
No. of positions available :
1
Country : United Kingdom
Specialisation : Banking & Finance >> Banking Services
Experience Level : 10 Years
Click here to find more jobs posted by this employer
Client Partner/Account Manager is responsible for delivering quality account management and business optimisation through the effective management and development of a team of Project Managers.
Permanent

Client Partner/Account Manager is responsible for delivering quality account management and business optimization through the effective management and development of a team of Project Managers. The Client Partner/Account Manager sets the business direction for their team and acts as an evangelist for the company. The business environment demands that the Client Partner/Account Manager demonstrates a capability to plan and manage for both short and longer-term goals.

Primary Responsibilities

Develop new business sales through our strategic relationship with the client. Support the sales team in delivering the agreed quarterly and annual revenue and yield targets for the relevant vertical/BU

Negotiate changes to pricing and contractual arrangements in agreement with line management or as required to maximize the revenue growth potential.

Act as an ambassador for my client. Ensure client is handled to the highest standards of customer service.

2. Business Management

Create an annual Client Partner/Account Management Plan and revenue mix, resource requirements, deployment and development plans for the team.

Develop a comprehensive understanding of the clients business. Influence customer personnel at all levels

Provide operational KPI forecasts in the agreed format and within required accuracy targets and actively monitor and manage within the team

Deliver against all Key Performance Indicators (KPIs)-

  • Revenue Growth
  • Gross Margin improvement

Implement a win/loss review process within the team so that successes are shared and celebrated and learning is distilled from losses

Conduct regular business reviews with and participate in strategic account and opportunity reviews with Project Managers.

Leverage personal network of contacts within the Client to create a recruitment pipeline

3. People Management

Complete Commitments for all direct reports

Create Development plans for all direct reports in line with the development paths

Conduct regular reviews of the Commitments and Development plans and document mid-year and annual review summaries and feedback

Plan and schedule regular feedback and coaching support to individuals in the team to continually improve performance

Assist and advise team members on career options and career development

4. Personal and Professional Development

Seek feedback from a variety of sources to improve performance and develop capability and continuously evolve personal and professional capability in line with business needs

  Basic Qualifications & Experience:

  • At least 7 years of experience in developing new business sales through our strategic relationship with the client
  • Create an annual Client Partner/Account Management Plan and revenue mix, resource requirements, deployment and development plans for the team.
  • Domain knowledge in BFS is required
  • Support the sales team in delivering the agreed quarterly and annual revenue and yield targets for the vertical/BU
  • Conduct regular business reviews with and participate in strategic account and opportunity reviews with Project Managers.
  • Create Development plans for all direct reports in line with the development paths

  Key Success Criteria

  • Deliver against all KPIs
  • Reach and exceed the revenue target
  • Drive process adherence within the Team
  • Maintain excellent customer/partner satisfaction whilst maximizing revenue growth
  • Drive customer / partner satisfaction initiatives to deliver optimal relationships and loyalty.

Benefits offered: Competitive Base Salary plus comprehensive benefits plan plus bonus, generous vacation and fun office environment!

 

 
Responsibilities:
Essential Skills / Experience:
Desirable Skills / Experience:
 

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Oodles Jobs Limited, Oodles House 70 Lowlands Avenue Streetly West Midlands England B74 3RA
Tel: 0121 580 9079  Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Company No. 08473506

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